If you've never seen a physiotherapist before, it's normal to feel a little unsure about what's going to happen. Will it hurt? Do I need to get changed? How long will it take? This guide walks you through a typical first appointment at our clinic, step by step.
Before you book
In Ontario you can see a physiotherapist directly, without a doctor's referral. That said, some extended health plans only reimburse physiotherapy if you have one, so it's worth a quick look at your benefits booklet or a call to your insurer first.
When you book, you'll choose an initial assessment rather than a regular treatment. It's longer, because your physiotherapist needs time to understand the full picture before starting treatment. If your injury came from a car accident or a workplace incident, let us know when you book so we can set up your claim correctly from day one.
What to bring and what to wear
- Photo ID and your extended health insurance details
- Any imaging reports (X-ray, ultrasound, MRI) or surgical notes
- A list of your current medications
- Your claim number, if this is a car accident or WSIB injury
- Any orthotics, braces or supports you already use
Wear loose, comfortable clothes that let your physiotherapist see and move the area that's bothering you. Shorts work well for hip, knee and ankle problems, and a tank top or sports top is ideal for the neck and shoulders.
The assessment
Your appointment starts with a conversation. Your physiotherapist will ask how the problem started, what makes it better or worse, how it affects your work, sleep and hobbies, and what you'd like to get back to doing.
Next comes the physical examination. Depending on your problem, this may include watching how you walk, bend or reach, measuring how far your joints move, testing muscle strength, checking your nerves and reflexes, and gently feeling the area to find where it's sore.
Some tests may briefly reproduce your symptoms. That's useful information, not a setback, and your physiotherapist will keep it within what you're comfortable with.
Your diagnosis and plan
Once the assessment is done, your physiotherapist will explain what they think is causing your symptoms, in plain language. You should leave understanding three things: what's going on, what the plan is, and roughly how long it's likely to take.
Your first treatment
In most cases, treatment starts in the same session. This might include hands-on techniques to ease pain and stiffness, targeted exercises, and advice on what to do over the next few days.
After your visit
It's common to feel a little sore for a day or two after your first session, similar to how you feel after a new workout. This usually settles quickly.
The single biggest thing you can do to speed up your recovery is your home exercises. They're short, specific and chosen for you.
Dundas Physiotherapy clinical team
Our clinicians provide physiotherapy, chiropractic care, massage therapy, acupuncture and rehabilitation services for Mississauga patients.
This article is general information and isn't a substitute for an individual assessment. If you have sudden, severe or worsening symptoms, contact your doctor or call 911.